Shipping policy

Spare GCC Shipping Policy

Effective Date: June 2026

At Spare GCC, we are committed to providing a reliable and efficient shipping experience for customers across the GCC region and beyond. This Shipping Policy outlines the terms and conditions related to the delivery of orders placed through our website.

1. Shipping Methods

We offer multiple shipping options depending on the destination and urgency of your order:

  • Standard Shipping – Delivery within 3–7 business days.

  • Express Shipping – Delivery within 1–3 business days.

  • Priority Shipping – Available for urgent orders, subject to destination and courier availability.

Delivery times may vary depending on product availability, destination, customs clearance, and courier operations.

2. Shipping Charges

Shipping costs are calculated based on:

  • Package weight and dimensions

  • Delivery destination

  • Selected shipping method

The applicable shipping fee will be displayed during checkout before payment is completed.

3. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not processed on weekends or public holidays.

  • During peak periods or promotional campaigns, processing times may be slightly extended.

If there is a significant delay, we will notify you via email or phone.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

You can use the tracking number to monitor the status of your shipment through the courier's tracking portal.

5. Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control, including:

  • Courier service delays

  • Customs inspections and clearance

  • Weather conditions

  • Incorrect or incomplete shipping information provided by the customer

If your order has not arrived within the expected timeframe, please contact our support team for assistance.

Email: sparegcc@gmail.com

6. Delivery Locations

Spare GCC currently serves customers across the GCC region, including:

  • Bahrain

  • Saudi Arabia

  • United Arab Emirates

  • Kuwait

  • Qatar

  • Oman

For delivery requests outside the GCC, please contact us before placing your order to confirm availability and shipping options.

7. Damaged or Lost Shipments

If your shipment arrives damaged or appears to be lost during transit:

  1. Contact us within 7 days of receiving the package (or expected delivery date).

  2. Provide your order number and supporting photos if applicable.

  3. Our team will investigate the issue with the courier and provide an appropriate resolution.

Depending on the circumstances, we may offer:

  • Replacement products

  • Store credit

  • Refunds where applicable

8. Customs Duties and Taxes

For international shipments, customs duties, taxes, and import charges may apply according to the destination country's regulations.

These charges are the responsibility of the customer unless otherwise stated during checkout.

9. Returns and Exchanges

For information regarding product returns, exchanges, and refunds, please refer to our Refund Policy available on our website.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Spare GCC
Email: sparegcc@gmail.com
Phone/WhatsApp: +973-33197664
Website: https://sparegcc.com

Thank you for choosing Spare GCC ! We appreciate your trust and look forward to serving your automotive parts needs across the GCC.